ITB

After-sales service

Responsive customer service
at your service

Our qualified technical team provides maintenance, repair, and support for all your material handling equipment. Availability, expertise, and responsiveness are our commitments.

24-48h

Reactivity

Average response time across the entire territory

100%

Guarantee
Certified original parts with a
warranty

National

Blanket
Intervention throughout Tunisia and in
Ivory Coast

6j/7

Availability
Our technical team is at your
service.
Our services

A full range of after-sales services

From preventative maintenance to emergency repairs, we cover all your after-sales service needs.

Preventive maintenance

Scheduled maintenance programs to extend the life of your equipment and prevent unexpected breakdowns.

Repair and troubleshooting

Rapid intervention on site or in workshop to get your machines back up and running as quickly as possible.

Spare parts

Permanent stock of original parts for all brands distributed: Zoomlion, Noblelift, Baoli and Bestmax.

Maintenance contracts

Customized packages including regular visits, wear parts and priority assistance for total peace of mind.

Operator training

Practical and theoretical training for your operators for the safe and efficient use of each piece of equipment.

Technical assistance

Telephone and remote support to resolve your technical problems quickly without travel.

Process

How does it work?

A simple and efficient process to quickly take care of your equipment.

Initial contact

Call us or fill out the contact form. Our team will gather information about your needs.

Diagnostic

A qualified technician will analyze the situation on site or remotely and provide you with a clear quote.

Intervention

Repair, maintenance or replacement of parts carried out by our experienced technicians.

Tracking & Guarantee

Service report provided. All our repairs are covered by a parts and labor warranty.

Ready to collaborate with us?

Contact our team to discuss your material handling equipment needs or request a personalized quote.